Frequently asked questions.

Do I Follow Your Specific Car Seat’s Cleaning Manual?

At Tidy & Tiny, we strictly follow each car seat manufacturer’s specific cleaning instructions as outlined in their user manual. Every car seat brand and model can have different materials, safety features, and cleaning requirements.

Before cleaning, we review the manufacturer’s guidelines to ensure that our process does not compromise the seat’s safety or warranty. This includes using only approved cleaning methods and products for the harness straps, fabric covers, and plastic components.

Your child’s safety is our top priority, and by adhering to the manufacturer’s manual, we make sure every cleaned seat remains both hygienic and compliant with safety standards.

Are we insured?

Yes, we are fully insured. We understand that your child’s car seat is a critical piece of safety equipment, and we take our responsibility seriously. Our insurance coverage helps provide peace of mind to our customers, protecting against any unlikely incidents during the cleaning process.

We’re committed to handling every car seat with the utmost care and professionalism while following all manufacturer guidelines to ensure safety and compliance.

What cleaning products do we use?

We use only gentle, non-toxic, and baby-safe cleaning products that are effective at removing dirt, stains, and odors without compromising the integrity of the car seat. All products we use are free from harsh chemicals, fragrances, and allergens, making them safe for infants and young children.

Additionally, we carefully select our cleaning solutions based on the specific recommendations in each car seat’s manufacturer manual. This ensures that all materials — including harness straps, fabric covers, and plastic parts — are cleaned properly without affecting safety or warranty.

Your child’s safety and comfort are our top priorities.

What do we do if we notice something is wrong with your car seat?

If we notice anything unusual or potentially unsafe with your car seat—such as missing parts, visible damage, expired labels, or wear that could affect its safety—we will immediately notify you before proceeding with the cleaning. Car seats that are damaged, broken, or expired cannot be cleaned and a refund will be given.

While we do not repair or make safety judgments beyond visible issues, we can help guide you to the manufacturer’s customer service or provide general information on recalls and expiration dates.

Our top priority is your child’s safety. We believe in transparency and will always keep you informed if we find anything concerning with your car seat.